Real customers, filmed in their own kitchens, cut into the ads that brought Oddbox their cheapest customers yet.
Challenge briefs go out to reviewers and pull back a continuous stream of authentic, first-party video, not a one-off shoot you have to keep re-commissioning.
Every reviewer gives a rating and is organised into audience segments. The motivations that show up most and score highest reveal which audiences are worth chasing, before a penny of spend goes live.
Within each segment, choose the reviews and quotes that tell the best story and land the strongest hook. The lines that make someone stop scrolling because they recognise their own reason to buy.
"What I love about Oddbox is everything inside has been rescued fresh from the growers."
"My kids eat so much more fruit and veg now — I don't have to fight them on it."
"It's coming straight from the farm to my door."
Edit clips into to their strongest moments. The quotes become paid-social-ready statics alongside the video edits.
Segment-aligned score stickers go onto the creative, placed at the moment it lands hardest. In the Oddbox case study, the sticker versions didn't just look sharper. They performed.
Lower CPA on score-sticker ads versus no stickers — with ROAS 13% higher and link CTR 3% higher on the same comparison.
Over 120 days the pattern held on all three headline metrics. 82% of case-study spend followed the sticker versions, with the algorithm favouring them from launch.
The high performers don't just get reported; they decide which segments to scale, which to cut, and what the next round of challenges should ask for.
Paid influencers and UGC creators just weren't converting like they used to. Working with Watch Humans meant getting a wide range of real reviewers and meant we could target several different cohorts properly instead of pointing one message at everyone. Our best performing cut came in 46% below our business-as-usual CPA, and one creative went on to drive 32% of all purchases in the account at a CPA 12% below the account average. Less creative fatigue too. It's given us a new benchmark for what effective, human-led storytelling can look like in paid.